“We (CP&P) had a major incident with a critical machine on our production line. To change it out would take 48 hours. Instead, we decided to replace the failed components on site, to reduce the downtime by half. This was a tough decision to make as there is a higher risk involved with an insitu repair. Kadant Carmanah's immediate response allowed the work to be completed as quickly as possible because at no time were we held up waiting for parts. Kadant Carmanah's input with respect to assembly details and procedure was also key to our success. Repairs were completed in just 18 hours versus 24, cutting the downtime by almost 60%.”
~ Gerry Ortner P. Eng, Cariboo Pulp and Paper